Sugar

Privacy policy

This policy relates to the privacy of your information at Ash Ponsonby Estate Agents. We are committed to keeping your information private. By ‘your information’ we mean any information about you that you or third parties provide to us. This policy relates to the privacy of your information at Ash Ponsonby Estate Agents. The Ash Ponsonby Privacy Principles explain how we will handle your information – and they are below.

Customers

If you are a personal customer of Ash Ponsonby, the way in which information about you is held and used is described in section 10 of our Customer Agreement.

Ash Ponsonby privacy principles

Ash Ponsonby is committed to safeguarding the privacy of your information. By ‘your information’ we mean any information about you that you or third parties provide to us.

  • We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so
  • We will be transparent in our dealings with you and will tell you about how we will collect and use your information
  • If we have collected your information for a particular purpose, we will not use it for anything else unless you have been informed and, where relevant, your permission obtained
  • We will not ask for more information than we need for the purposes for which we are collecting it
  • We will update our records when you inform us that your details have changed
  • We will continue to review and assess the quality of our information
  • We will implement and adhere to information retention policies relating to your information, and will ensure that your information is securely disposed of at the end of the appropriate retention period
  • We will observe the rights granted to you under applicable privacy and data protection laws, and will ensure that queries relating to privacy issues are promptly and transparently dealt with
  • We will train our staff on their privacy obligations
  • We will ensure we have appropriate physical and technological security measures to protect your information regardless of where it’s held
  • We will ensure that when we outsource any processes, the supplier has appropriate security measures in place and will contractually require them to comply with these Privacy Principles
  • We will ensure that suitable safeguards are in place before personal information is transferred to other countries

You are not required to provide any personal information on the public areas of our website. We will only use the information you provide to us in order to contact you.

If you have any questions about privacy at Ash Ponsonby, please contact us on 02077924411

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